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Amanda Dunfee

February 1st, 2018

2min Read

Beyond Compliance: How a Texan Utility Provider Used Integrated Credit Card Acceptance to Improve Member Satisfaction

Could it be? Everything really is bigger in Texas including, say, cybersecurity and credit card processing headaches? While some might eagerly agree, after working in the payment security industry for over a decade, we’d say most utility providers suffer from the same concerns like: how to protect debit/credit card and member data against malware or other sophisticated cyberattacks, how to improve the customer experience, how to ensure PCI compliance without breaking the bank and lastly how to track all of those new transactions with effective reporting.

That’s why we’d like to invite all utility providers needing an integrated secure credit card solution to attend the ASUG Georgia Chapter Meeting on February 23rd at the Loudermilk Conference Center in Atlanta, Georgia.

During the educational SAP-focused conference, Janice Smith, Senior IT Manager of Back-Office Systems at Bluebonnet Electric Cooperative and Mark Cuneo, one of CardConnect’s PCI-certified Payments experts, will discuss how Bluebonnet integrated credit card security and processing services seamlessly into SAP, which allowed the organization to increase member satisfaction and security.

Other topics include how Bluebonnet was able to:

  • Secure incoming electronic transactions across call centers and brick-and-mortar locations, while removing payment and member data from its networks and SAP
  • Achieve bank readiness, while drastically reducing the scope of PCI compliance audits
  • Eliminate the need for members to handover to credit cards to complete transactions
  • Create custom reports for full visibility on the entire transaction lifecycle

Interested in learning more, but cannot attend the event? Please email us at We would be delighted to send you a copy of the event presentation and answer any questions you may have.

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