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October 6th, 2016

2min Read

Have You Met Our CardPointe Support Team?

There are countless ways the comprehensive CardPointe platform can help a business manage credit and debit transactions. It’s a powerful tool that has been designed to simplify the day-to-day operations related to payments. Behind the sophisticated platform and the hardware, is a team dedicated to making sure you have exactly what you need to successfully process those transactions everyday.

Running a business is complex and processing credit card transactions is just one of the many responsibilities to maintain. We understand that your focus as a business owner or manager is not be an expert on how to properly process credit cards. With the constant threat of data breaches, the ever-changing industry trends and need for businesses to remain PCI-compliant, credit card processing is a concept that can be a little overwhelming. That's why from the moment you sign an application with us, we are there to make sure you feel supported, as your business grows. Our talented team dedicates 24 hours a day, seven days a week to answering questions our clients have, solving problems that may arise and constantly seeking ways to improve our available resources.

To get in touch with our support services, whether you're a merchant with us, or you just want to learn more about our solutions, you can connect with us at cardpointesupport@cardconnect.com or call 877-828-0720 > option 1 > option 1. Don’t forget, you can also access helpful information like quick reference guides at support.cardconnect.com. If you prefer to reach out on our social pages, you can do that too - just click below.

This blog is part of the CardPointe series. The series is focused on getting you better acquainted with CardConnect’s powerful payment processing suite, answering the questions you might have, and diving into what sets it apart in an industry that demands innovative thinking.

If you’ve missed any posts in the CardPointe blog series, you can check them out here:

> Meet CardPointe: An Introduction

> Get to Know the CardPointe Virtual Terminal

> What You Should Know About the CardPointe Terminal

> Your Ideal On-the-Go Payments Experience: CardPointe Mobile App + Device

> The CardPointe Marketplace: Your Shopping Guide for Integrations


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